Customer Support Specialist (f/m/d)
- Rainbach im Mühlkreis
- Fulltime
OUR TEAM IS WAITING FOR YOU
YOUR FUTURE TASKS
- Responsibility for handling complaints from acceptance to closure
- Central contact person for customers incl. advice on technical issues
- Carrying out initial analyses of errors and problems in the area of HV systems
- Close cooperation with internal specialist departments in the elimination of complex software errors
- Creation, maintenance and further development of reports, protocols and documentation
- Supporting colleagues from the technical department with organizational issues
WHAT MAKES YOU STAND OUT
- Completed technical education (apprenticeship/technical college/HTL) in the field of electrical engineering mechanical engineering, mechatronics or similar
- Ideally first work experience in a comparable position
- Confident handling of MS Office and moderate willingness to travel
- Very good knowledge of German and English
- You enjoy dealing with customers and you are an organizational talent
- As a team player, you will impress us with communication skills, hands-on mentality and competent appearance
WHAT YOU CAN LOOK FORWARD TO
- Extensive onboarding with a personal buddy and a meet & greet with the managing directors
- Flexible working hours and home office days by arrangement
- Modern and dynamic working environment as well as intercultural teams
- Further training opportunity and scope for developing own ideas
- Coffee bars, a canteen incl. discounted lunch as well as sunny (roof) terraces
- Traffic jam-free arrival and parking lot with over 50 free charging options for e-cars
- Anniversary gift for employees who have been with the company for several years, company events and employee discounts
- Health@KREISEL: Company doctor, fitness area, sports pool, massage service, job bike, participation in sport events and much more
- Marco Prellinger
- HR Generalist Focus Recruiting
- +43 7949 21400
