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Customer Support Technician (f/m/d)

  • Rainbach im Mühlkreis
  • Fulltime
Customer Support Technician (f/m/d), 1. image

OUR TEAM IS WAITING FOR YOU

As a Technician in our Customer Support you are responsible for troubleshooting, analyzing and eliminating errors in our HV systems. In this job, you score points with your persistence, your strong problem-solving skills and your passion for finding the "needle in the haystack"! 

YOUR FUTURE TASKS

  • Identification and solution of technical issues in operational support
  • Analysis and repairs of HV batteries in-house
  • Independent troubleshooting and fault elimination
  • Responsibility for handling complaints
  • Participation in the continuous development of internal processes

WHAT MAKES YOU STAND OUT

  • Completed technical training (apprenticeship/technical school) in the field of electrical engineering, automotive electrics, mechatronics or similar
  • Ideally, first experience in the field of automotive engineering, electrical engineering or HV systems
  • Good knowledge of German and basic English skills
  • You are an independent and solution-oriented personality with a structured way of working
  • On top of that you are a team player with hands-on mentality and willingness to travel (40 - 60 %)

WHAT YOU CAN LOOK FORWARD TO

  • Extensive onboarding with a personal buddy and a meet & greet with the managing directors
  • Flexible working hours
  • Modern and dynamic working environment as well as intercultural teams 
  • Further training opportunity and scope for developing own ideas
  • Coffee bars, a canteen incl. discounted lunch as well as sunny (roof) terraces
  • Traffic jam-free arrival and parking lot with over 50 free charging options for e-cars
  • Anniversary gift for employees who have been with the company for several years, company events and employee discounts
  • Health@KREISEL: Company doctor, fitness area, sports pool, massage service, job bike, participation in sport events and much more
Interested? Then we look forward to receiving your application! The minimum annual salary for this position is € 35,000.00 gross. We will discuss your actual salary individually and tailor it to your skills, experience and qualifications.
  • Caroline Nagl
  • HR Generalist
  • +43 7949 21400