Customer Support Specialist (f/m/d)
- Rainbach im Mühlkreis
- Fulltime
OUR TEAM IS WAITING FOR YOU
YOUR FUTURE TASKS
- Take ownership of handling complaints – from initial receipt to successful resolution
- Act as the main point of contact for our customers and provide technical advice
- Perform initial analyses of errors and issues in HV systems
- Collaborate closely with internal departments to resolve complex software problems
- Create, maintain, and continuously improve reports, protocols, and documentation
- Support your technical colleagues with organizational tasks
WHAT MAKES YOU STAND OUT
- A completed technical education (apprenticeship, technical school, or HTL) in electrical engineering, mechanical engineering, mechatronics, or a similar field
- First work experience? Great – but not a must
- Confident use of MS Office and willingness for occasional travel
- Excellent German and English skills
- You enjoy interacting with customers and have strong organizational skills
- A true team player with great communication skills, a hands-on mentality, and a confident presence
WHAT YOU CAN LOOK FORWARD TO
- Extensive onboarding with a personal buddy and a meet & greet with the managing directors
- Flexible working hours and home office days by arrangement
- Modern and dynamic working environment as well as intercultural teams
- Further training opportunity and scope for developing own ideas
- Coffee bars, a canteen incl. discounted lunch as well as sunny (roof) terraces
- Traffic jam-free arrival and parking lot with over 50 free charging options for e-cars
- Anniversary gift for employees who have been with the company for several years, company events and employee discounts
- Health@KREISEL: Company doctor, fitness area, sports pool, massage service, job bike, participation in sport events and much more
- Caroline Nagl
- HR Generalist
- +43 7949 21400
